A centralized travel request solution designed to replace email- and document-based approvals with structured request intake, automated routing, and real-time status visibility.
Power Apps
Power Automate
SharePoint
Microsoft 365
Portfolio Demo: All names, email addresses, travel requests, dates, costs, and other records shown are fictional sample data created for demonstration purposes.
Business Problem
Travel authorization ran on email chains and PDFs, so approvals stalled and status was impossible to track.
Solution
A model driven request app with multi stage approvals, automated routing, and real time status visibility.
Requirements
Digital request intake with policy validation
Multi level approval routing
Automated notifications and reminders
Reporting on cycle time and spend
Architecture
Power Apps request form with conditional policy logic
Power Automate approval flows with escalation timers
SharePoint for request records and attachments
Power BI cycle time and spend reporting
My Role
Facilitated process mapping workshops
Designed approval logic and exception handling
Built and deployed the application and flows
Created training material and adoption tracking
Challenges
Designed approval logic to accommodate policy exceptions without disrupting the standard workflow
Coordinated multi-level approvals across different roles while maintaining clear request status and accountability
Lessons Learned
Automating the standard approval path while clearly surfacing exceptions creates a more manageable process
Centralized status visibility reduces follow-up communication and makes ownership clearer throughout the approval cycle
Business Impact
Reduced manual follow-up by giving requesters and approvers clearer status visibility
Streamlined the approval process through automated routing and notifications
Created a more consistent, traceable process for managing travel requests
Future Improvements
Per diem calculator
Calendar and booking integration
Budget forecasting view
Screenshots
Travel application home and workflow navigationTravel request intake and traveler management
